Testimonials


OWNERS 

 

As one of the largest providers of affordable accommodation in Queenstown, I rely on QAC to manage all aspects of our properties. They have always made excellent choices of tenants and their attention to detail during inspections is legendary. I am extremely happy to recommend QAC to anyone looking for top quality rental management. - Logan Cranston

 

Fenagh has been nothing but super helpful, friendly to us, the landlords, and firm but fair with the tenants.  We feel our investment interest in Queenstown is managed incredibly well by Fenagh  - and we definitely have not been able to say that about other property managers!  We would highly recommend Fenagh at QAC as an experienced Property Manager. - Fi McQuade

 

I can thoroughly recommend Craig Dow and the team at QAC for managing your investment properties in the Queenstown region. Craig and the team’s blend of local knowledge, attention to detail, along with their personalised service and advice gave me a great deal of confidence and ensured that the process went very smoothly.

The quality of tenants that QAC found exceeded my expectations. Living outside of the Queenstown region it is great to have a team that you can trust to manage and protect your investment.” - J Laird

 

I recommend Scott in both his personal character and professional ability. He has managed my Queenstown rental for five years, and in that time has added value to my asset through his excellent property management. Not only has the property been consistently tenanted and kept in a good condition, but Scott has been active in increasing rents over time. - Peter Sew Hoy, Auckland

  

Being based in Wellington, we needed someone reliable to manage our two rental properties at Jacks Point and that person is Craig Dow of QAC. Craig impressed from our very first point of contact and he continues to impress us with his attention to detail, speedy communication, knowledge of the rental market and his management style.   

We have found Craig, as part of QAC, to be very professional, helpful, pleasant and extremely easy to deal with.  We would definitely recommend Craig to anyone considering appointing a property manager.”   - Bill & Angela Moran, Wellington 

 

QAC is a highly professional property management team. From start to finish everything is made easy and stress less. It gives me peace of mind when I'm offshore that my property is in good hands. Thanks Fenagh and the team at QAC. M Spence, Queenstown

 

Craig and his team have been looking after our rental for a number of years. As we live away from Queenstown it is important to know our property is taken care of. This is definitely the case of the Queenstown Accommodation centre. Quarterly reports and communication is fantastic and further reassurance that our house is in good hands. It has been pleasing to have the confidence in the team at QAC to ensure our property is tenanted (reliably) and well maintained.A Sutton

 

I live in Wellington and have several rentals in Queenstown. The properties range from short term through to long term tenancies. The team at QAC are exceptional to work with. I have the utmost confidence in their ability to manage the properties.  Nathan demonstrates a very sound knowledge of the business, managing the properties and the diverse range of tenancy agreements. He ensures all parties are communicated with to maintain positive relationships between the parties. I would definitely recommend James and QAC to manage anyone’s investment. - W.S, Wellington 

  

Fenagh has been my Property Manager for approximately two years. Whenever I contact Fenagh by email or phone she gets back to me very promptly which I really appreciate. She communicates with me regularly and reports any issues with the property and is always more than happy to organise several quotes for any work that is required to be done.

Recently there was a burst pipe at my property caused by a plumbing problem. It occurred in the middle of the night and caused water damage to a bathroom and two bedrooms. Fenagh liaised with the tenants, the insurance assessor and myself which made the incident much less stressful for me.

I would have no hesitation in recommending Fenagh as a Property Manager. - Denise Harvey

 

As an overseas owner, it gives me huge peace of mind knowing that Scott has my Queenstown rental so well managed. I moved property management companies to Scott and QAC, and am so happy that I did! The reporting and communication is fantastic, as is the support and advice - I thought it amazing that Scott called me all the way over in UK to check about potential tenants.

Scott has overseen renovations, managed issues so there is no hassle for me, and all the while tenanted the property well so that my income is uninterrupted. You make a good choice in choosing Scott and QAC to manage your rental!" - Nicki Vanstone, London

 

Very happy with the way Scott works efficiently and reliably with both owner and tenant, keeping the rentals running smoothly and everyone happy. Superb property management - many thanks!” - Murray Chandler, multiple rental property owner

 

Craig and the team at QAC are excellent property managers! I always know I don't have to worry about my properties at all and have total peace of mind with them overseeing everything. They are always on top of any maintenance required before it becomes an issue and they don't clip the ticket on this which I think is very reasonable given they do all the coordinating. I know QAC always has my best interests at heart and in my mind they earn every penny I pay them. Kate Thompson - Owner Queenstown 

 

The team at QAC have been great to deal with. They are professional, timely and advocate for both tenants and landlords. Any issue that arises gets resolved quickly with minimal fuss. We wouldn't hesitate in recommending QAC for your property management needs. - Peter & Anne Valentine

 

The QAC have been in existence for many years because they know what they are doing. As a remote landlord I place a lot of trust in this company to look after my address and my tenants. Great work - Shayne Thompson, NZ

 

Scott has been our property manager for several years and we have had consistently excellent service throughout that time from Scott and the entire QAC team. Not being based in Queenstown means that we rely on Scott to be the “eyes and ears” for our property and we have never been let down. Scott always works in collaboration with us, understanding our needs and giving us professional and timely advice on the rental market in Queenstown. Scott understands the type of tenant that fits well in our property and our house is highly maintained because of this. We would have no hesitation in recommending Scott as your property manager! C & J Wright – Australia.

 

Craig and his team manage a number of properties for myself and family and do an amazing job , its great having some separation from the landlord and tenants and having the comfort that your large investment is getting well looked after for a minimal fee , Top work Team! - J Allen

 

We have used QAC when we built a new home for rental and they provided fantastic service from day one. This included getting our new house tenant ready direct from the builder and tenanted within 2 weeks. They also followed up on a few minor defects which really made the process easy for us because we stay outside of Queenstown. Craig Dow and the team have been looking after us since Sept 2018. and I would definitely recommend them again. - Tyrone & Charmaine

TENANTS 

 

I just want to take this opportunity to thank QAC in general, particularly Fenagh as I can honestly say you have been the best run agency we have EVER rented through. If something needs to be done, you guys are on straight away.  It’s always a privilege to deal with you all. - Athena & Michelle, QAC tenants

 

I've known QAC for 8 years. I've rented a house through QAC when Craig Dow was a property manager. They are professionals who deals with tenants and owners (which I am now) and I am very satisfied with the services which they provide such as maintenance and dealing with tenants in a very professional manner. I will truly recomment QAC, Craig who is now the General Manager and Wayne Bennison as they are very easy to deal with. Thank you QAC for everything. - Karunakaran Kumppusamy

 

My partner and I have been Queenstown locals for many years, living in many different areas around town during our time here. When we were looking for a modern but affordable apartment in the heart of Queenstown, QAC came up with the goods and showed us an amazing apartment, with stunning lake views all within walking distance to town. We snapped at the chance to move into the apartment and QAC, with Annabel's kind help and advice, made the whole process very smooth and easy. We stayed in this apartment for just over three years and during our time there we had a great relationship with the staff at QAC. Any issues that arose during our time at the apartment (which were minimal) were responded too immediately and dealt with professionally. We couldn't recommend QAC highly enough, thanks for a great few years guys, all the best for the future! A & J

 

Nathan was brilliant really friendly and really helpful. Can’t recommend them enough. The place we moved into is lovely warm clean and just been redecorated. - George Fox

 

Great service! Nathan and the team are fast responding to any question or issue I have had regarding rentals. They take the hassle out of life and have a good warm friendly presence which is always good to have when dealing with property. - Serena Jane