How long are rental leases for? At QAC, our long term leases range from three to 12 months.  We’ll work with you and the property owner to be flexible, depending on everyone’s requirements.

Who completes the rental application?
Each and every adult person who will be residing at the rental property needs to complete an application form.

What do I need for the application process?
To successfully apply for a QAC rental property, you will need:

1. A completed Application Form
2. Identification – Driver’s licence (if NZ resident) or passport (open to photo page) and NZ working visa.
3. References x 2 – preferably from previous landlords; otherwise previous employers or similar.  No friends or family please. Written format if outside of New Zealand.

How long does the application process take?
Our administration team process applications within 24 hours; delays only occur if an owner is difficult to contact.  They will then let you know whether the application has been accepted or declined by the property owner.

What references do I need?
You’ll need at least two references, preferably from previous landlords.  Alternatively, reference from previous employers.  No friends or family please. Please provide in written format if reference is from outside of New Zealand.

What do I have to pay?
Once your application is accepted, you need to pay the following before moving in:

Rent (first week’s rent)                               1 week
Security bond                                    4 week's rent
Letting fee                          1 week's rent plus GST

How can I pay?
We accept Eft-pos, Mastercard, Visa, cash or payment by direct credit. Thereafter, all rent payments need to be paid by automatic payment. You can pay rent fortnightly or monthly, as long as it is in advance.

Are pets allowed?
Some rental properties do allow pets.  Keeping in mind that every property is individually owned, each owner will have their own specifications/preferences. If pets are allowed, this information will be included in a property’s advertising.

What if I’m out of town or overseas?
It is preferable that you physically view a property before applying to rent it.  In instances where this is not possible, please make a note on your online application so we can follow up directly with you.

What is ‘whiteware’?
‘Whiteware’ is the term used for large household appliances, including: dishwasher, washing machine, clothes dryer, fridge and/or freezer.

When can I move in?
Each rental is advertised with its availability date. Once you have been accepted to move into a property, confirm move-in dates with your QAC property manager.

What is a PERIODIC lease?
Periodic agreements are for an indefinite period of time, until terminated by either party (i.e. tenant or landlord, or by the Tenancy Tribunal). The tenant may give 21 days notice to vacate at any time. If a landlord wants to live in the property they need to provide the tenant with 42 days notice. Similarly, if the property is sold and the new owner wants the property vacated, existing tenants need to be given 42 days notice. Finally, a 90 day notice period can be given to tenants for any reason.

What is a FIXED TERM lease?
Fixed term agreements are for a specific timeframe, for example six or 12 months. It a tenant vacates before this timeframe, they must continue rental payments until a new tenant is found or the agreement expires.